Accessibility Statement
Last updated: January 1, 2026
GenueLabs is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone by applying relevant accessibility standards.
1. Our Commitment
As a company that provides accessibility testing services, we hold ourselves to the highest standards. AccessiScan is designed and developed to be accessible to all users, regardless of ability.
We believe that the web should be accessible to everyone, and we strive to lead by example.
2. Conformance Status
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities.
Fully Accessible
- Keyboard navigation
- Screen reader support
- Color contrast ratios
- Focus indicators
- Form labels and errors
- Skip navigation links
- Responsive design
Technical Accessibility
- Semantic HTML structure
- ARIA landmarks and labels
- Alt text for images
- Logical heading hierarchy
- No automatic media playback
- Error prevention in forms
- Consistent navigation
3. Accessibility Features
AccessiScan includes the following accessibility features:
Navigation
- Skip to main content link at the top of each page
- Consistent navigation across all pages
- Logical tab order throughout the interface
- Clear visual focus indicators
Content
- Clear and simple language
- Proper heading structure (H1-H6)
- Descriptive link text
- Alternative text for all meaningful images
Forms
- All form fields have associated labels
- Required fields are clearly marked
- Error messages are clear and helpful
- Form validation messages are announced to screen readers
Visual Design
- Color is not used as the only means of conveying information
- Text meets WCAG AA contrast requirements (4.5:1 for normal text, 3:1 for large text)
- Text can be resized up to 200% without loss of content
- Interface remains usable at various zoom levels
4. Technologies Used
AccessiScan relies on the following technologies to work with assistive technologies:
- HTML5
- CSS3
- JavaScript (progressive enhancement)
- WAI-ARIA
- SVG (with accessible alternatives)
5. Assistive Technology Compatibility
AccessiScan has been tested with the following assistive technologies:
- NVDA (NonVisual Desktop Access) on Windows
- JAWS (Job Access With Speech) on Windows
- VoiceOver on macOS and iOS
- TalkBack on Android
We recommend using the latest version of your browser and assistive technology for the best experience.
6. Known Limitations
While we strive for full accessibility, some content may have limitations:
- PDF Reports: Downloaded PDF reports may have limited accessibility. We are working on improving PDF accessibility.
- Third-party content: Some embedded content from third parties (such as payment forms) may not be fully accessible. We work with our partners to improve this.
We are actively working to address these limitations and improve accessibility across all aspects of our service.
7. Feedback and Contact
We welcome your feedback on the accessibility of AccessiScan. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
Accessibility Feedback
- Email: support@genuelabs.com
- Subject line: Accessibility Feedback
When contacting us, please include:
- The web page address (URL) where you encountered the issue
- A description of the problem
- The assistive technology you were using (if applicable)
- Your browser and operating system
We aim to respond to accessibility feedback within 5 business days.
8. Enforcement Procedure
If you are not satisfied with our response to your accessibility concern, you may escalate the issue through the following channels:
- EU: European Commission enforcement procedures
- UK: Equality Advisory Support Service (EASS)
- US: File an ADA complaint
9. Assessment and Testing
AccessiScan's accessibility is assessed through:
- Automated testing using our own accessibility scanning engine
- Manual testing with assistive technologies
- User feedback and reports
- Regular accessibility audits
We regularly scan our own website using AccessiScan to identify and fix accessibility issues.
Related policies: